AI Receptionist
AI & Automation24/7 AI receptionist to handle calls, answer questions and qualify leads.
Starting from$29 /month
AI Customer Support
AI support agent to resolve customer queries and reduce ticket load.
$39/month, starting price$50
- 14-day free trial
- No credit card
- Cancel anytime
- Free migration
AI CUSTOMER SUPPORTQueueResolvedDraftsKnowledgeActionsQuality
Queue
Auto-resolved68%+9%
Tickets Today412
CSAT4.6
Escalated31
Overview
Breakdown
Overview
What is AI Customer Support?
The AI Customer Support agent resolves routine tickets end to end — order status, returns, account changes, how-to questions — and drafts replies for the rest, cutting your team's queue in half.
68%Auto-resolved
412Tickets Today
4.6CSAT
31Escalated
Screenshots
A look inside AI Customer Support
Resolved
Drafts
Knowledge
Features
Everything you need in AI Customer Support
Resolves, not just chats
Takes actions: checks orders, issues refunds within limits, updates accounts.
Learns from your help centre
Grounded answers with citations to your articles.
Draft for agents
Suggests replies for complex tickets inside Akon Helpdesk.
Every channel
Email, chat, WhatsApp and social messages.
Guardrails
Approval limits, banned topics and tone controls.
Quality dashboard
Review resolutions, correct answers and improve over time.
Benefits
Why teams choose AI Customer Support
- 1Halve your backlogRoutine tickets resolved without an agent.
- 2Faster for customersInstant answers around the clock.
- 3Agents on hard casesYour team handles what needs judgement.
- 4Safe by designNothing outside your limits happens without approval.
AI CUSTOMER SUPPORTQueueResolvedDraftsKnowledgeActionsQuality
Resolved
Auto-resolved68%+9%
Tickets Today412
CSAT4.6
Escalated31
Overview
Breakdown
Plans
AI Customer Support pricing
Start free. Upgrade when you are ready. Prices in USD, billed monthly or yearly.
SAVE 20%
Starter
For small teams getting started
$39/month
- Up to 500 conversations/month
- Core modules included
- Mobile apps (Android & iOS)
- Email support
- 14-day free trial
MOST POPULAR
Professional
For growing businesses
$89/month
- Up to 2,500 conversations/month
- All modules & integrations
- WhatsApp & automation
- Priority chat support
- Custom roles & reports
Premium
For scale and control
$159/month
- 10,000+ conversations/month
- API access & webhooks
- Dedicated account manager
- 99.9% uptime SLA
- Single sign-on & audit logs
See AI Customer Support in action
Book a 30-minute personalised demo, or open the live sandbox with sample data — no signup needed.
AI Customer Support FAQ
What can it actually do besides reply?
It calls integrations — order lookup, refunds within limits, address updates, subscription changes — that you enable.
Can I review before it sends?
Yes, draft-only mode per topic or per channel.
Does it need Akon Helpdesk?
It works best with Akon Helpdesk but also connects to Zendesk and Freshdesk.
How is accuracy monitored?
Every resolution is logged with sources; flag and correct from the quality dashboard.