AI Support Agent
Virtual AI agentThe AI Customer Support agent resolves routine tickets end to end — order status, returns, account changes, how-to questions — and drafts replies for the rest, cutting your team's queue in half.
Virtual AI agents that answer calls, qualify leads, resolve tickets and run your inbox — supervised by your team, working 24/7.
The AI Customer Support agent resolves routine tickets end to end — order status, returns, account changes, how-to questions — and drafts replies for the rest, cutting your team's queue in half.
AI Voice Agent is an AI agent running on the shared Akon agent runtime, covering inbound, outbound calls in natural speech, reception, screening and collections. Every Akon agent ships with a draft-only mode for sensitive queues and hands off to a human the moment it should not answer. Usage beyond the included volume draws on prepaid messaging credits.
The AI Sales Agent responds to new leads within seconds on WhatsApp, chat and email, qualifies them with your questions, handles common objections and books demos for your team.
AI Document Agent is an AI agent running on the shared Akon agent runtime, covering OCR, extraction, rule checking for invoices, KYC, claims and contracts. Every Akon agent ships with a draft-only mode for sensitive queues and hands off to a human the moment it should not answer. Usage beyond the included volume draws on prepaid messaging credits.
AI QA Auditor is an AI agent running on the shared Akon agent runtime. Scores every call against your scorecard, not a 2% sample. Every Akon agent ships with a draft-only mode for sensitive queues and hands off to a human the moment it should not answer. Usage beyond the included volume draws on prepaid messaging credits.
AI Meeting Assistant is an AI agent running on the shared Akon agent runtime. Records, transcribes, summarises and assigns the actions. Every Akon agent ships with a draft-only mode for sensitive queues and hands off to a human the moment it should not answer. Usage beyond the included volume draws on prepaid messaging credits.
Akontec's AI Automation team builds and runs custom agents for any workflow.