Akon Campaign
CommunicationEmail, SMS and WhatsApp campaigns with automation and analytics.
Licence from$89
Akon Contact Centre
Inbound & outbound contact centre with dialer, IVR and agent desktop.
Akon Contact Center is a complete cloud call-centre suite — predictive and preview dialers, inbound queues, IVR, omnichannel agent desktop, quality monitoring and supervisor wallboards.
- Cloud based
- Secure & reliable
- Regular updates
- 24/7 support
See PricingHosted service · 12 months hosting free
View DemoSee how it works
Book a DemoPersonalised walkthrough
- Fully hosted by Akontec
- One-time licence
- 12 months hosting free
- No monthly fee
Illustrative screens — product screenshots coming soon
- 64Agents Online
- 1,120+9%Calls / Hour
- 88%Service Level
- 3.4%-0.6%Abandon Rate
- Product typeHosted software licence
- DeploymentHosted by Akontec — nothing to install
- Users1 – unlimited
- BillingOne-time licence, per agent — 12 months hosting included
- EvaluationGuided demo
- SupportEmail, WhatsApp, ticket
- PlatformsWeb, Android, iOS
- SetupAssisted, from $499
- UpdatesIncluded
About Akon Contact Centre
Akon Contact Center is a complete cloud call-centre suite — predictive and preview dialers, inbound queues, IVR, omnichannel agent desktop, quality monitoring and supervisor wallboards.
- More talk time — Predictive dialing lifts agent utilisation above 75%.
- Better service levels — Skill routing and callbacks reduce abandons.
- Coach with evidence — Score calls and track improvement.
- BPO-ready — Multi-tenant campaigns for outsourcing partners.
See Akon Contact Centre in action
Walk through the screens with sample data, or have us run a 30-minute session on your own use case.
- ISO 27001Certified
- SSL securedTLS 1.2+
- 99.9% uptimeSLA-backed
- Made in IndiaBuilt here
- Easy to useSimple & intuitive
- PowerfulAll-in-one
- ScalableGrows with you
- SecureYour data is safe
Features
Everything you need in Akon Contact Centre
Predictive dialer
Pacing algorithms that keep agents talking, with AMD and DNC scrubbing.
Inbound ACD
Skill-based routing, priority queues and callbacks.
Agent desktop
Unified screen for voice, chat, email and WhatsApp with dispositions.
Quality management
Scorecards, call scoring, coaching notes and calibration.
Supervisor tools
Live wallboards, monitor/whisper/barge and real-time alerts.
Compliance
Recording consent, DND checks and retention policies.
Inside Akon Contact Centre
Illustrative screens — product screenshots are being added.
Choose your plan
Bought once per product, with the first 12 months of hosting, updates and support included. Prices in USD, excluding tax.
Starter
For small teams getting started
$79one-time
or $790 billed annually
- Up to 3 users
- Core modules included
- Mobile apps (Android & iOS)
- Email support
- Guided demo
MOST POPULAR
Professional
For growing businesses
$189one-time
or $1,890 billed annually
- Up to 15 users
- All modules & integrations
- WhatsApp & automation
- Priority chat support
- Custom roles & reports
Premium
For scale and control
$329one-time
or $3,290 billed annually
- Unlimited users
- API access & webhooks
- Dedicated account manager
- 99.9% uptime SLA
- Single sign-on & audit logs
Enterprise
For large organisations
Custom pricing
Contact for details
- Unlimited users
- Custom modules & integrations
- Dedicated infrastructure
- Named support engineer
- Contracted SLA & security review
More options
What our customers say
All reviewsAkontec CRM has completely transformed how we manage our leads. Our sales have increased by 40%!
SJ
Sarah JohnsonSales Manager, Growth Labs
The best HR software we've used. Easy to use, reliable and the support is outstanding.
DM
David MillerHR Director, Tech Solutions
Akontec POS is perfect for our restaurant. Super easy to use and the reports are amazing!
PS
Priya SharmaOwner, Foodie Restaurant
We replaced three tools with Akon ERP. Month-end closing went from ten days to three.
RM
Rahul MenonCFO, Coastline Exports
The AI Receptionist answers every call after hours. We stopped losing weekend leads.
AD
Anita DesaiDirector, Desai Dental Clinics
Setup took an afternoon and billing has been effortless since. Payment reminders alone paid for it.
KR
Karthik RajFounder, Raj Interiors
Showing 6 of 0 reviews — scroll for more.
Frequently asked questions
View allIs this different from Akon PBX?
Yes — PBX is a business phone system; Contact Center adds dialers, queues, QA and wallboards for teams of agents.
Can I run multiple client campaigns?
Yes, with campaign-level numbers, scripts and reporting.
Which telephony providers work?
Bring your own SIP trunk or use Akon cloud numbers.
What is the minimum team size?
No minimum — Starter is priced for 5 agents.
Works well with
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