AI Voice Agent
AI AgentsHandles inbound and outbound calls in natural speech.
Starting from$149 /month
AI Support Agent
AI support agent to resolve customer queries and reduce ticket load.
The AI Customer Support agent resolves routine tickets end to end — order status, returns, account changes, how-to questions — and drafts replies for the rest, cutting your team's queue in half.
- Cloud based
- Secure & reliable
- Regular updates
- 24/7 support
Start Free Trial14 days free · no card required
View DemoSee how it works
Book a DemoPersonalised walkthrough
- 14-day free trial
- No credit card
- Easy setup
- Cancel anytime
Illustrative screens — product screenshots coming soon
- 68%+9%Auto-resolved
- 412Tickets Today
- 4.6CSAT
- 31Escalated
- Product typeAI agent — SaaS
- DeploymentCloud or on-premise
- Users1 – unlimited
- BillingPer agent, per month
- Free trial14 days, no card
- SupportEmail, WhatsApp, ticket
- PlatformsWeb, Android, iOS
- SetupAssisted, from $499
- UpdatesIncluded
About AI Support Agent
The AI Customer Support agent resolves routine tickets end to end — order status, returns, account changes, how-to questions — and drafts replies for the rest, cutting your team's queue in half.
- Halve your backlog — Routine tickets resolved without an agent.
- Faster for customers — Instant answers around the clock.
- Agents on hard cases — Your team handles what needs judgement.
- Safe by design — Nothing outside your limits happens without approval.
See AI Support Agent in action
Walk through the screens with sample data, or have us run a 30-minute session on your own use case.
- ISO 27001Certified
- SSL securedTLS 1.2+
- 99.9% uptimeSLA-backed
- Made in IndiaBuilt here
- Easy to useSimple & intuitive
- PowerfulAll-in-one
- ScalableGrows with you
- SecureYour data is safe
Features
Everything you need in AI Support Agent
Resolves, not just chats
Takes actions: checks orders, issues refunds within limits, updates accounts.
Learns from your help centre
Grounded answers with citations to your articles.
Draft for agents
Suggests replies for complex tickets inside Akon Helpdesk.
Every channel
Email, chat, WhatsApp and social messages.
Guardrails
Approval limits, banned topics and tone controls.
Quality dashboard
Review resolutions, correct answers and improve over time.
Inside AI Support Agent
Illustrative screens — product screenshots are being added.
Choose your plan
All plans include a 14-day free trial. No credit card required. Prices in USD, excluding tax.
Starter
For small teams getting started
$99/month
or $990 billed annually
- Up to 500 conversations/month
- Core modules included
- Mobile apps (Android & iOS)
- Email support
- 14-day free trial
MOST POPULAR
Professional
For growing businesses
$239/month
or $2,390 billed annually
- Up to 2,500 conversations/month
- All modules & integrations
- WhatsApp & automation
- Priority chat support
- Custom roles & reports
Premium
For scale and control
$419/month
or $4,190 billed annually
- 10,000+ conversations/month
- API access & webhooks
- Dedicated account manager
- 99.9% uptime SLA
- Single sign-on & audit logs
Enterprise
For large organisations
Custom pricing
Contact for details
- Unlimited users
- Custom modules & integrations
- Dedicated infrastructure
- Named support engineer
- Contracted SLA & security review
More options
What our customers say
All reviewsAkontec CRM has completely transformed how we manage our leads. Our sales have increased by 40%!
SJ
Sarah JohnsonSales Manager, Growth Labs
The best HR software we've used. Easy to use, reliable and the support is outstanding.
DM
David MillerHR Director, Tech Solutions
Akontec POS is perfect for our restaurant. Super easy to use and the reports are amazing!
PS
Priya SharmaOwner, Foodie Restaurant
We replaced three tools with Akon ERP. Month-end closing went from ten days to three.
RM
Rahul MenonCFO, Coastline Exports
The AI Receptionist answers every call after hours. We stopped losing weekend leads.
AD
Anita DesaiDirector, Desai Dental Clinics
Setup took an afternoon and billing has been effortless since. Payment reminders alone paid for it.
KR
Karthik RajFounder, Raj Interiors
Showing 6 of 0 reviews — scroll for more.
Frequently asked questions
View allWhat can it actually do besides reply?
It calls integrations — order lookup, refunds within limits, address updates, subscription changes — that you enable.
Can I review before it sends?
Yes, draft-only mode per topic or per channel.
Does it need Akon Helpdesk?
It works best with Akon Helpdesk but also connects to Zendesk and Freshdesk.
How is accuracy monitored?
Every resolution is logged with sources; flag and correct from the quality dashboard.
Works well with
All products
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