AI Support Agent
AI AgentsAI support agent to resolve customer queries and reduce ticket load.
Scores every call against your scorecard, not a 2% sample.
AI QA Auditor is an AI agent running on the shared Akon agent runtime. Scores every call against your scorecard, not a 2% sample. Every Akon agent ships with a draft-only mode for sensitive queues and hands off to a human the moment it should not answer. Usage beyond the included volume draws on prepaid messaging credits.
Illustrative screens — product screenshots coming soon
AI QA Auditor is an AI agent running on the shared Akon agent runtime. Scores every call against your scorecard, not a 2% sample. Every Akon agent ships with a draft-only mode for sensitive queues and hands off to a human the moment it should not answer. Usage beyond the included volume draws on prepaid messaging credits.
Walk through the screens with sample data, or have us run a 30-minute session on your own use case.
Scores 100% of calls instead of the 2% a human team can reach.
Audits against your own criteria and weightings.
Surfaces the calls a supervisor actually needs to listen to.
Per-agent trends over time, with the evidence attached.
Agents can contest a score and a human decides.
Android and iOS apps on every plan, with offline capture where it matters.
Illustrative screens — product screenshots are being added.
Bought once per product, with the first 12 months of hosting, updates and support included. Prices in USD, excluding tax.
Akontec CRM has completely transformed how we manage our leads. Our sales have increased by 40%!
The best HR software we've used. Easy to use, reliable and the support is outstanding.
Akontec POS is perfect for our restaurant. Super easy to use and the reports are amazing!
We replaced three tools with Akon ERP. Month-end closing went from ten days to three.
The AI Receptionist answers every call after hours. We stopped losing weekend leads.
Setup took an afternoon and billing has been effortless since. Payment reminders alone paid for it.
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We run a guided demo on a live environment so you see it with your own process in front of you. There is no self-serve free trial.
Once. A licence is bought per product in USD excluding tax, and there is no monthly or annual fee for the licence itself. The price includes the first 12 months of hosting, updates and support.
Implementation is quoted separately from $499 and covers data migration, configuration, go-live and training. It is compulsory on Business and Enterprise tiers.
Yes. Pay the difference between the licence you hold and the one you want; your data and configuration carry over.